Please send in your Mellow equipment to the following address:

Mellow Boards GmbH
℅ TQ Systems
Am Wildmoos 1
82266 Inning am Ammersee

You will need to include the following documents:

A short description of your issue

Your original invoice, showing that you are within the 1 year warranty period for the Battery / 2 year warranty period of the Drive.

Your preferred delivery address for the return shipment

We will cover for the costs of the return shipment. Please note that if you send in anything from a non-EU country, you will need to attach 3 copies of your original invoice on the outside of the shipment and mention that it is a return shipment for a warranty claim. Otherwise it will not pass customs and we will not be able to fulfill your claim.

Stay mellow!